FDIC-Insured - Backed by the full faith and credit of the U.S. Government
A Higher Standard
We are committed to delivering you exceptional service and are eager to hear about your needs. Please contact us with any inquiries, and we will send a prompt response.
When you have a question, you can contact us through any of these channels.
Call 423-942-5151
Monday – Friday: 9am-4pm CST
Our Call-24 automated telephone banking is also available at 423-942-5151.
IMPORTANT ! Do not include confidential personal information, such as account numbers, Social Security Numbers, or other sensitive material in this form. To discuss anything that involves confidential material, please log in to Digital Banking, give us a phone call, or stop by your nearest branch location. We’ll respond within 1-2 business days.
For general inquiries or product related questions you can chat or text us during normal business hours. For account or transaction related inquiries, please send us a secure email by logging into online or mobile banking or call us at 423-942-5151.
Chat: To chat with us, click on Bankston (our chatbot), located at the bottom right corner of our website.
Text: To opt into our text program, text TOWER to (number). Please save this number for future reference. You can opt out of receiving messages from Tower Community Bank at any time by replying STOP. Text HELP for additional information. Message frequency may vary. Message and data rates may apply. You may find our privacy policy by clicking on the link below.
Text and Live Agent Chat services are available Monday – Friday: 9am-4pm CST.
Have questions? Need assistance? Skip the trip and connect with us instantly through Video Banking. Our secure video calls allow you to speak directly with a Tower Community Bank representative to get the personalized service you deserve—anytime, anywhere.
Click below to start your Video Banking call now and let us assist you!
