FACTS

WHAT DOES TOWER COMMUNITY BANK DO WITH YOUR PERSONAL INFORMATION?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

Social Security number and Income
Account Balances and Payment History
Credit History and Credit Scores and Employment Information

When you are no longer our customer, we continue to share your information as described in this notice.

How?

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Tower Community Bank chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information

Does Tower Community Bank share?

Can you limit this sharing?

For our everyday business purposes— such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

Yes

For our marketing purposes— to offer our products and services to you

We don’t share

For joint marketing with other financial companies

We don’t share

For our affiliates’ everyday business purposes— information about your transactions and experiences

Yes

For our affiliates’ everyday business purposes— information about your creditworthiness

Yes

For our affiliates to market to you

Yes

For nonaffiliates to market to you

We don’t share

To limit our sharing

Call 423-942-5151 or email us at customerservice@towercommunitybank.com

Once I limit sharing, what if I change my mind?

If you have Opted Out of sharing, but you have changed your mind and would like to authorize us to share your information for permissible purposes (including to non-affiliates for marketing purposes), you may Opt-In by submitting a written request to 4564 Main Street, Jasper, TN 37347.

Questions? Call 423-942-5151 or go to www.towercommunitybank.com

What we do

How does Tower Community Bank protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

We continually assess new technology for protecting information. Our employees are trained to understand and comply with this information policy.

How does Tower Community Bank collect my personal information?

We collect your personal information, for example, when you

Open an account or deposit money
Pay your bills or apply for a loan
Use your credit or debit card

We also collect your personal information from others, such a credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only

sharing for affiliates’ everyday business purposes—information about your creditworthiness
affiliates from using your information to market to you
sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

Definitions

Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

Our affiliates include a nonfinancial company,Tower Community Insurance.

Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

Tower Community Bank does not share with nonaffiliates so they can market to you.

Joint marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

Tower Community Bank doesn’t jointly market

Mobile Information Sharing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.